Main Dashboard – Tiles Changes

15 January 202420 March 2023 by Mani Gill

A new system setting has been implemented in our system, which allows for the program name to be displayed alongside its corresponding program code on various tiles including Continuing, Starters, Finishers, and Short programs Tiles. With the program code being displayed alongside the program name, users will now have a quick and efficient way to search, navigate, and locate specific programs within the system.

You will also see Program Name in the Enrolment Profile Tile on the Enrolment Dashboard.

Note – If you wish to see program names under the tiles, please contact our support team, so they can assist you in making the necessary changes to your organisation site.

New Application – Edit Invoices screen – History

4 October 202313 March 2023 by Siddharath Dugral

Below are the changes that we have made to the New Application – Edit Invoices screen.

Date Updated	Changes Made
05 Oct 2023	Application Process – Edit Invoice Screen Fee Line Items Changes
10 Mar 2023	Application Process – edit/add Discount
10 Mar 2023	Application Process – Instalment Plan Changes
10 Mar 2023	Application Process – Study Period Changes

What’s New – 10th March 2023

6 December 20236 March 2023 by Melissa

Welcome to the latest update for TEAMS

Some key changes made in this update are:

New features introduced on the Training Plans & Result screen
New Result History screen
Introduced new parameters for result type for student certificates
Copy Timetable new functionality has been introduced
Added new report namely Student Contact Log Report
New changes in the financial section of the Application Process
New Add AVETMISS settings and Add OSHC Provider details in the application final step

For a full list of what has been added in this release, please see below.

Training Plan & Results Screen – Colour Codings

A new feature has been introduced on the Training Plan and Results Screen, which involves colour coding for both Results and Subject dates.

Result History – New Screen

The Result History screen provides a complete record of all past results and their respective dates for specific subjects. You will be able to access this screen from the Training Plan & Results screen > Results History icon.

Certificate Report – New parameters for Result Types

The Enrolment Dashboard now includes new parameters for result types in the Certificates Pop up window. Specifically, you can select from three options: Final Results, Progressive Results, or Both.

Copy Timetable – New Functionality

Creating a timetable from scratch can be a time-consuming and tedious task, especially if the same pattern of classes and schedule repeats after a certain period of time. However, there is a more efficient way to create a new timetable with the same pattern, and that is by using the copy timetable functionality.

This feature allows you to duplicate an existing timetable and make necessary changes as required. By doing so, you can save time and effort in creating a new timetable from scratch while ensuring that the schedule and class pattern remains consistent with the previous timetable.

Student Contact Log – New Report

A students contact details give you a list of all the contact log entries you have done in the communication section for a student and/or their enrolment/s. By running this report, you can gain access to past, current, and future contact information for the students, which can be useful for various purposes.

Additionally, having access to this report can help you plan for the future and make informed decisions regarding the student’s education.

Enrolment AVETMISS Settings > +Pre2018 AVETMISS settings button changes

We have made some changes to the +Pre2018 AVETMISS settings button on the Enrolment Avetmiss Settings screen.

The button will now only be visible under specific conditions. Specifically, it will only be displayed if the enrolment start date is earlier than or equal to 01/01/2019. On the other hand, if the enrolment start date is after 01/01/2019, the button will not be visible, and it will remain hidden.

Application Process – edit/add Discount

In the past, the system used to automatically split discounts among each invoice while doing the application.

However, now we have added the ability in the system that allows you to add and edit discounts for each invoice individually.

Application Process – Instalment Plans Changes

Recently, we have added a new option namely Patter on the New Application – Edit Invoice Screen.

This option allows you to recalculate invoices based on the pattern selection. With the Patter option, you can quickly and easily update the invoices without having to manually adjust each item.

Application Process – Study Period Changes

When using the study period start date as the invoice date or invoice due date while the application process, the system automatically calculates the study period dates for you.

Application Process – New OSHC and AVETMISS Settings Buttons

A new feature has been implemented on the Application Finished screen that includes additional buttons called +Add OSHC Provider Details and +Add AVETMISS Settings.

You will be able to update the AVETMISS Settings and OSHC provider details for the application from these buttons.

Our mission is to build software that helps you do things more efficiently. Your input and engagement are vital in helping us improve our service and offerings for your college. We are always open to listening to your feedback.

Any questions, please feel free to reach out to us. We look forward to serving you to the best of our ability.

Please review the changes and if you would like further clarification, please contact our Support team.

A big thank you to so many of you who have been actively participating in helping us bring these new improvements to life.

Next update is due on Thursday, 23rd March 2023

Note: Please alert other team members within your college if the changes outlined above affect their role or department.

Thank you for taking the time to read this post.

Training Plan & Results Screen – New Icons

6 July 20232 March 2023 by Mani Gill

Recently, we have made some changes to the Training Plan and Results Screen by introducing new icons, namely Result Attempts and Result History. These icons will provide you with more information about the student’s progress and performance throughout their training sessions.

The Result Attempts icon will show you how many times the student has attempted a particular subject. On the other hand, the Result History icon will display the student’s past results, allowing you to track their progress and identify areas where they need to improve.

Timetable – History

20 December 202327 February 2023 by Mani Gill

Below are the changes that we have made to the timetable screens.

Date Updated	Changes Made
21 Sep 2023	Timetable Detail Report
10 Mar 2023	Copy Timetable
21 July 2021	New change in Timetable
14 July 2022	Change – Added a new column on the Timetable Welcome Screen

What’s New – 23rd Feb 2023

6 December 202321 February 2023 by Melissa

Welcome to the latest update for TEAMS

This update includes the addition of new merge fields, namely Campus Program CRICOS code and Program CRICOS Name.

IMPORTANT – How is your progress going with reviewing and cleaning up your data? If you are submitting your National AVETMISS 2022 student data, please note that there are only five days left until the deadline for successful data submission.

NCVER Annual Student Data Submission

Have you successfully validated and finalised your submission for 2022 student data? If not, can we help you?

If you are having any issues with errors that you don’t understand, please email the error list and NAT files to support@rtosoftware.com.au and then call support on 1300 85 05 85 and they will help you. The support staff must have the error list and NAT files to be able to assist you.

If for some reason you have not commenced your submissions, you have only 5 business days left to finalise your data submission with NCVER. If you are not sure where to start or what to do please select read more and it will walk you through the steps. If you need help contact our support staff urgently.

Email Template Screen – New Merge Fields

We have added new merge fields for Campus Program CRICOS code and Program CRICOS Name for customising the enrolments Email Template.

When you’re creating an email template for enrolments, you can now use these merge fields to automatically fill in the Program CRICOS code and campus program CRICOS code into the email.

Q&A

Do you have a TEAMS question?

Make a list of your questions, send them to our support teams and we will send you the answer and add them to our fortnightly update.

Select the read more button as here are some questions we get asked and then answers on how to do them in TEAMS.

Any questions, please feel free to reach out to us. We look forward to serving you to the best of our ability.

Please review the changes and if you would like further clarification, please contact our Support team.

A big thank you to so many of you who have been actively participating in helping us bring these new improvements to life.

Next update is due on Thursday, 9th March 2023

Note: Please alert other team members within your college if the changes outlined above affect their role or department.

Thank you for taking the time to read this post.

Agent Portal – Commission Due Tile

8 February 20238 February 2023 by Mani Gill

We have introduced a new tile Commission Due tile in the Agent Portal. This tile will give you the details about the agent commission which is due for the students.

Please see the below GIF, which will show you the new tile and it’s listing screen.

Columns	Explanations
Student Details	This column will show you the student name and Student’s enrolment number
Program	Program Name
Campus Name	Campus Name
Student Invoiced	This column will show you student total amount for the particular invoice
Student payment	It will show you the total student payment made against the student invoice. This amount is the total of all tuition fee receipted for the particular invoice
Agent Invoice Number	This will show you the agent invoice number raised against the student invoice
Invoice Date	Student invoice date
Commission	Agent’s total Commission for the particular invoice
Commission Paid	Total commission paid to the agent for the particular invoice

What’s New – 09th Feb 2023 – Q and A

8 February 2023 by Mani Gill

Here are some recent questions that we get asked and the answers on how to do them in TEAMS.

Questions	Answers
1. Enrolment is not appearing in the AVETMISS Export?	The post will explain you how you can get the enrolment in AVETMISS Export. To know more select the read more
2. Difference between Commencement and Completed?	The post will explain you the difference between Commencement and Completed. To know more select the read more

Enrolment is not appearing in AVETMISS Export

8 February 2023 by Mani Gill

We have recently got asked a question about the enrolment not appearing in the AVETMISS Export. The enrolments don’t show up in AVETMISS export when the Include in National Export is not selected on the Enrolment Dashboard > Edit AVETMISS Screen.

Please see the below steps to select the Include in National Export.

Go to Enrolment Dashboard.

Select the AVETMISS Icon from the Enrolment Profile Tile

Then on the Enrolment AVETMISS settings screen, select the include in national export tick box and save the screen.

Note – If you have not selected the Funding Source National on this screen then system will not let you select the Include in national Export tick box. Once you have selected and saved the required fields then you need to regenerate the AVETMISS Export to see that enrolment.

Difference between Commencement and Completed Statuses

8 February 20238 February 2023 by Mani Gill

We have recently got asked about the difference between Commencement and Completed statuses of an enrolment. Please see below points to understand the qualification Information process on the Training Plan and Results screen.

Commencement Status	Completed Status
If you are a CRICOS and the student is on their student visa and their intension is to complete the full qualification. Then in such cases you need to set the commencement status as Full	Then the completed status should be selected as Full once they complete their qualification
If you are a Domestic and the student is studying a short course or a competency and their intension is to complete full qualification then also you need to set the commencement status as Full	Then the completed status should be selected as Full once they complete their qualification
If you have students where they have the intension to commence full qualification and you set their commencement status as Full. They studied 2 or 3 subjects but in between the enrolment period they withdraw or cancel their enrolment then in such cases the commence status will stay as Full	And you will select the completed status as SOA
There are some cases where you are aware that the student will study only 1 or 2 subjects then in that case you can select the commencement status as SOA	Where the Completed Status will also be SOA