Agent performance Report Changes

We have recently made some changes to the columns in the Agent Performance Report. These changes include the following:

  • Changed column heading of Weeks to Total Weeks
  • Added Study Weeks column to the right of the Total Weeks column and before the Start date Column
  • Added the average row for the Agent in the group-wise section which will show the average count of the total weeks and study weeks
  • Added the total of study weeks at the bottom of the report.

Main Dashboard – History

Below list will show changes that we have done on the main dashboard. The changes aim to improve the dashboard’s performance and usability, allowing you to navigate and utilise the platform more effectively.

What’s New – 23rd March 2023

Welcome to the latest update for TEAMS

Some key changes made in this update are:

  • The Main Dashboard tiles now display the Program Name and Program Code
  • New icon to distinguish between enrolments and students in the search bar
  • The edit sender email option is now available while sending emails
  • System Setting to Set Send email to all as yes by default
  • System Setting to generate certificates with Subject Code and Result Date

For a full list of what has been added in this release, please see below.

Main Dashboard – Tiles Changes

A new system setting has been implemented in our system, which now displays the program name alongside its corresponding program code on various tiles including Continuing Tile, Starters Tile, Finishers Tile, and Short Programs Tile.

Search Bar Changes

Main Dashboard’s Search Bar has undergone recent changes, which include the addition of a new icon to distinguish between enrolments and students in the search results list.

Compose Email – Sender Email Address option Changes

To access this feature, simply select the Add different sender address tick box located next to the sender dropdown when composing an email. 

Set Send email to all as yes by default – New System Setting

This setting applies to the campus level, and when it is enabled, the Send to All Email Address tick box will be selected by default on the New Applicant, Edit Student and Add/Edit Agent screens.

Certificates – Subject Code and Result Date – New System Setting

A new system setting has been implemented for certificates that allow the subjects to be sorted based on two criteria: Subject Code and Result Date.

Our mission is to build software that helps you do things more efficiently. Your input and engagement are vital in helping us improve our service and offerings for your college. We are always open to listening to your feedback.

Any questions, please feel free to reach out to us. We look forward to serving you to the best of our ability.

Please review the changes and if you would like further clarification, please contact our Support team.

A big thank you to so many of you who have been actively participating in helping us bring these new improvements to life.

Next update is due on Thursday, 6th April 2023

Note: Please alert other team members within your college if the changes outlined above affect their role or department.

Thank you for taking the time to read this post.

Main Dashboard – Tiles Changes

A new system setting has been implemented in our system, which allows for the program name to be displayed alongside its corresponding program code on various tiles including Continuing, Starters, Finishers, and Short programs Tiles. With the program code being displayed alongside the program name, users will now have a quick and efficient way to search, navigate, and locate specific programs within the system.

You will also see Program Name in the Enrolment Profile Tile on the Enrolment Dashboard.

Note – If you wish to see program names under the tiles, please contact our support team, so they can assist you in making the necessary changes to your organisation site.

Compose Email – Sender Email Address option Changes

We’ve implemented a new feature in the compose email screen that allows you to edit the sender’s email address. To access this feature, simply select the Add different sender address tick box located next to the sender dropdown when composing an email. This change provides you with greater flexibility when sending emails, allowing you to easily switch between multiple email addresses or use a custom email address for each message you send.

Set Send email to all as yes by default – New System Setting

A new system setting has been implemented in the system, which is called Set Send email to all as yes by default. This setting applies to the campus level, and when it is enabled, the Send to All Email Address tick box will be selected by default on the New Applicant, Edit Student, and Add/Edit Agent screens.

This means that emails will be sent to all email addresses by default, without requiring you to manually select the tick box.

IMPORTANTThis is a system setting and if you wish to turn on this setting, please contact our support team and they will assist you in making the necessary changes to your organisation site.

If your organisation’s Set Send emails to all as yes by default setting is enabled, you will receive a prompt message on the Applicant, Student and Agent levels. However, if the Send to All Email Address option is not enabled for applicants/students or agents, you will need to select the corresponding tick box for Send emails to all and save the changes.