What's New

IMPORTANT: A new TEAMS update is scheduled.

Your TEAMS site will be updated on

Thursday, 1st of September, 2022

This is an important preview email
of what’s coming on your site soon

As you know, we have been continually improving and adding new features to TEAMS. We strongly believe in making software that helps our clients gain better efficiencies and improve their operations.

Note: You may need to alert other team members within your college as the changes may affect their role or department. 

Please spend a few minutes going through our What’s New and Newsletter emails. It will not only help you maximise the time and cost savings, it may be absolutely vital for your College’s Compliance with the latest regulations.

We strongly recommend that you take your time and read this (and future update email/s)

You may need to discuss new upcoming features with the relevant decision makers or team members. Each of the changes outlined also have hyperlinks that you can click to take you to our help website for further detailed explanation.

With all that in mind, please review some of the key points outlining the list of changes below –

Major Process Changes

• Edit Multiple Invoices
  Hassle free to edit student invoices in bulk.
• Employer Screen
  More easy to track employers now.
• Intervention Screen
  More easy to track interventions for your students now.
• Parchment Issue date
  Update the Parchment issue date even after the enrolment’s end date.

Report Related Changes

• Payment Report
  New column has been added in the report.

General / Small Improvements

• Login Security
  More security added for the password.
• User Screen
  Easy to view the inactive users for your RTO on the user welcome screen.
• Report Menus
  A few reports’ have been relocated to different menus.
• Student Financial Screen
  Label name for Date column has been changed to read as Due Date on the student financial details screen.

Please review the changes and if something doesn’t make sense of you would like further clarification after reviewing it, please feel free to contact our Support team.

There are a number of new initiatives and changes in the pipeline for the next update (due 22nd September).

Remember, we are always open for feedback and a big thank you to so many of you who have been actively participating in helping us bring these new improvements to life. Your input and engagement are key in helping us improve and we really appreciate it.

Any questions, please feel free to reach out to us and we look forward to serving you to the best of our ability.

All the best from all of us here at RTO Software.

Follow us on facebook and instagram

• Facebook
• Instagram
• Link

If you have any further questions,
please feel free to contact our support staff on
1300 85 05 85 or support@rtosoftware.com.au
Remember – these changes go live on Thursday, 1st September 2022. 

Have a great day!

IMPORTANT: A new TEAMS update is scheduled.

Your TEAMS site will be updated on

Thursday, 14th of July, 2022

This is an important preview email
of what’s coming on your site soon

As you know, we have been continually improving and adding new features to TEAMS. We strongly believe in making software that helps our clients gain better efficiencies and improve their operations.

Note: You may need to alert other team members within your college as the changes may affect their role or department. 

Please spend a few minutes going through our What’s New and Newsletter emails. It will not only help you maximise the time and cost savings, it may be absolutely vital for your College’s Compliance with the latest regulations.

We strongly recommend that you take your time and read this (and future update email/s)

You may need to discuss new upcoming features with the relevant decision makers or team members. Each of the changes outlined also has hyperlinks that you can click to take you to our help website for further detailed explanation.

With all that in mind, please review some of the key points outlining the list of changes below –

Major Process Changes

• Transition of Enrolment
  Transit an enrolment easily without being in hassle
• Total Allocations for timetables
  Check out that how many students are allocated for a timetable on the welcome screen itself.
• Training Plan and Results screen
  Now, very convenient to view the current, inactive, and deleted units and even notes as well.

Report Related Changes

• Commission Due Report
  A new column has been added.

General / Small Improvements

• Agent commission payment screen
  Two new columns have been added for you to easily check the outstanding commission.
• Tooltip for the employer
  From the tooltip itself, you will be able to check the employer name.
• Date Format
  Now, easy to update dates.
• Pay commission tick box
  The system will by default tick the tick box for Pay Commission while creating an Agent or Tuition fee.

Please review the changes and if something doesn’t make sense or you would like further clarification after reviewing it, please feel free to contact our Support team.

There are a number of new initiatives and changes in the pipeline for the next update (due 28th July).

Remember, we are always open for feedback, and a big thank you to so many of you who have been actively participating in helping us bring these new improvements to life. Your input and engagement are key in helping us improve and we really appreciate it.

Any questions, please feel free to reach out to us and we look forward to serving you to the best of our ability.

All the best from all of us here at RTO Software.

Follow us on Facebook and Instagram

• Facebook
• Instagram
• Link

If you have any further questions,
please feel free to contact our support staff on
1300 85 05 85 or support@rtosoftware.com.au
Remember – these changes go live on Thursday, 14th July 2022. 

Have a great day!

IMPORTANT: A new TEAMS update is scheduled.

Your TEAMS site will be updated on

Thursday, 30th of June, 2022

This is an important preview email
of what’s coming on your site soon

As you know, we have been continually improving and adding new features to TEAMS. We strongly believe in making software that helps our clients gain better efficiencies and improve their operations.

Note: You may need to alert other team members within your college as the changes may affect their role or department. 

Please spend a few minutes going through our What’s New and Newsletter emails. It will not only help you maximise the time and cost savings, it may be absolutely vital for your College’s Compliance with the latest regulations.

To ensure that you are kept well informed with all that is new within TEAMS, we are going to be releasing a detailed What’s New update via email every two weeks. 

We strongly recommend that you take your time and read this (and future update email/s)

You may need to discuss new upcoming features with the relevant decision-makers or team members. Each of the changes outlined also have hyperlinks that you can click to take you to our help website for the further detailed explanation. 

With all that in mind, please review some of the key points outlining the list of changes below –

Major Process Changes

• Results for ELICOS students
  Update and track your results for ELICOS students
• Character Limit for SMS
  Send out messages that are more than 160 characters.

Reports Related Changes

• New Report Engine
  Offer letters and invoices will be generated more quickly than before.
• Current Students Report
  Changes in the employer column.
• Letters and Envelope Report
  Changes in the report name.

General /Small Improvements

• New look for the Training plan and results screen
  Easy to view units without having to scroll too much.
• Display of enrolments on the Student Dashboard
  Visual changes on how we show the enrolments
• Stop Accepting applications for agents
  A new tick box to easily stop new Applications for agents

Please review the changes and if something doesn’t make sense or you would like further clarification after reviewing it, please feel free to contact our Support team. 

There are a number of new initiatives and changes in the pipeline for the next update (due 14th July). We are currently working on the SMS gateway app and more…..

Remember, we are always open for feedback, and a big thank you to so many of you who have been actively participating in helping us bring these new improvements to life.

Your input and engagement are key in helping us improve and we really appreciate it.

Any questions, please feel free to reach out to us and we look forward to serving you to the best of our ability. 

All the best from all of us here at RTO Software.

Follow us on Facebook and Instagram

• Facebook
• Instagram
• Link

If you have any further questions,
please feel free to contact our support staff on
1300 85 05 85 or support@rtosoftware.com.au
Remember – these changes go live on Thursday, 30th June 2022. 

Have a great day!

IMPORTANT: A new TEAMS update is scheduled.

Your TEAMS site will be updated on

Thursday, 16th of June, 2022

This is an important preview email
of what’s coming on your site soon

As you know, we have been continually improving and adding new features to TEAMS. We strongly believe in making software that helps our clients gain better efficiencies and improve their operations.

Note: You may need to alert other team members within your college as the changes may affect their role or department.

Please spend a few minutes going through our What’s New and Newsletter emails. It will not only help you maximise the time and cost savings, it may be absolutely vital for your College’s Compliance with the latest regulations.

To ensure that you are kept well informed with all that is new within TEAMS, we are going to be releasing a detailed What’s New update via email every two weeks.

We strongly recommend that you take your time and read this (and future update email/s)

You may need to discuss new upcoming features with the relevant decision-makers or team members. Our help site is under maintenance. Please find the attached PDFs in the links below.

Major Process Changes

• Bulk Update Subject Dates
  Easy to update the subject dates in bulk.

General /Small Improvements

• Enter Key for Filters/Parameters
  Press enter key to apply filters/parameters on the screens.

Please review the changes and if something doesn’t make sense of you would like further clarification after reviewing it, please feel free to contact our Support team. 

There are a number of new initiatives and changes in the pipeline for the next update (due 30th June). We are currently working on a new report engine, SMS gateway app, and more…..

Remember, we are always open for feedback, and a big thank you to so many of you who have been actively participating in helping us bring these new improvements to life.

Your input and engagement are key in helping us improve and we really appreciate it.

Any questions, please feel free to reach out to us and we look forward to serving you to the best of our ability. 

All the best from all of us here at RTO Software.

Follow us on Facebook and Instagram

• Facebook
• Instagram
• Link

If you have any further questions,
please feel free to contact our support staff on
1300 85 05 85 or support@rtosoftware.com.au
Remember – these changes go live on Thursday, 2nd June 2022. 

Have a great day!

IMPORTANT: A new TEAMS update is scheduled.

Your TEAMS site will be updated on

Thursday, 2nd of June, 2022

This is an important preview email
of what’s coming on your site soon

As you know, we have been continually improving and adding new features to TEAMS. We strongly believe in making software that helps our clients gain better efficiencies and improve their operations.

Note: You may need to alert other team members within your college as the changes may affect their role or department. 

Please spend a few minutes going through our What’s New and Newsletter emails. It will not only help you maximise the time and cost savings, it may be absolutely vital for your College’s Compliance with the latest regulations.

To ensure that you are kept well informed with all that is new within TEAMS, we are going to be releasing a detailed What’s New update via email every two weeks.

We strongly recommend that you take your time and read this (and future update email/s)

You may need to discuss new upcoming features with the relevant decision-makers or team members. Each of the changes outlined also has hyperlinks that you can click to take you to our help website for a further detailed explanation.

With all that in mind, please review some of the key points outlining the list of changes below –

Major Process Changes

• Bulk Edit the Enrolment Dates
  Easy to edit the intakes in bulk for a student’s multiple enrolments along with their invoice, invoice due dates and unit dates.

• Bulk Generate Academic Docs
  Generate the academic docs such as certificates, transcripts etc from the Student Dashboard in bulk.

Reports

• Student Progress Matrix Report
  Get your students progress for a program in a CSV report in much organised way. 

General /Small Improvements

• Send email to agent/s attaching the documents from TEAMS
  Do not hassle attaching the documents from your computer in order to send out emails to agents, you can now attach documents from TEAMS for agents as well.

Please review the changes and related help site links above. If something doesn’t make sense of you would like further clarification after reviewing it, please feel free to contact our Support team.

There are a number of new initiatives and changes in the pipeline for the next update (due 16th June). We are currently working on finalising XERO integration, new report engine and more…

Remember, we are always open for feedback and a big thank you to so many of you who have been actively participating in helping us bring these new improvements to life.

Your input and engagement are key in helping us improve and we really appreciate it.

Any questions, please feel free to reach out to us and we look forward to serving you to the best of our ability. 

All the best from all of us here at RTO Software.

If you have any further questions,
please feel free to contact our support staff on
1300 85 05 85 or support@rtosoftware.com.au
Remember – these changes go live on Thursday, 2nd June 2022. 

Have a great day!

IMPORTANT: A new TEAMS update is scheduled.

Your TEAMS site will be updated on

Thursday, 5th of May, 2022

This is an important preview email
of what’s coming on your site soon

As you may know, we have been continually improving and adding new features to TEAMS. We strongly believe in making software that helps our clients gain better  efficiencies and improve their operations.

Note: You may need to alert other team members within your college as the changes may affect their role or department. 

Please spend a few minutes going through our What’s New and Newsletter emails. It will not only help you maximise the time and cost savings, it may be absolutely vital for your College’s Compliance with the latest regulations.

To ensure that you are kept well informed with all that is new within TEAMS, we are going to be releasing a detailed What’s New update via email every two weeks. 

We strongly recommend that you take your time and read this (and future update email/s)

You may need to discuss new upcoming features with the relevant decision makers or team members. Each of the changes outlined also have hyperlinks that you can click to take you to our help website for further detailed explanation.

Major Process Changes

Edit Application/s Dates
Bulk edit dates for Application/s that you are processing. This is especially useful and a big time saver if you have package / multiple applications linked to the one Student / Applicant.

Pending Payments for Agents
Easily Create Draft Agent Payments (with an Approval process) and better control this important business function. Especially designed for CRICOS colleges

New Check on Training Plan and Results Screen
Super easy to track common and superseded units from enrolment dashboard.

Reports

TPS Report
Easily track tuition fee paid/pending for the calendar year. Required reporting to Tuition Protection Service as required by the Australian Government. Can be used by International and VSL as well as Higher Ed Providers.

ASQA Class Roll
A new class roll report with ASQA approved design.

Agent Pending Invoices
List outstanding/ pending commission invoices for Agents. Works with the new Pending Payments Process for Agents outlined in the above section.

New Merge Field for Results
Easily insert Student results into your emails and other documents.

General / Small Improvements

Student Search – Delta Number
Enhanced Student Search. Now you can search for a Student with their Delta number.

VET Tick Box for Programs
VET Programs tick box now in a conveniently located and prominent place on the Program entry screen.

Work Placement for Subjects
New tick box added to Subjects.

Actual End Date
Edit Enrolment screen now allows you to easily record the Actual End Date.

Send offer letter to Agents directly
Now you can send Offer Letter directly to Agents without having to send it to the Student.

VSL Student – Disabilities
Minor improvements on how the Disabilities related fields will appear for a VSL student.

Intake Entry Screen
A new tick box has been added on the Intake entry screen.

Stop Accepting New Applications – Programs and Campus
A new tick box to easily stop new Applications added to the Program and Campus screens.

Please review the changes and related help site links above. If something doesn’t make sense of you would like further clarification after reviewing it, please feel free to contact our Support team. 

We will endeavour to maintain the fortnightly update and keep you in the loop with emails such as this.

There are a number of new initiatives and changes in the pipeline for the next update (due 19th May). We are currently working on finalising XERO integration, Bulk Creation of Invoices, Application Processing improvements and more…

Remember, we are always open for feedback and a big thank you to so many of you who have been actively participating in helping us bring these new improvements to life.

We also have some big changes coming in the next few releases for Timetables and Academic departments.

Your input and engagement are key in helping us improve and we really appreciate it.

Any questions, please feel free to reach out to us and we look forward to serving you to the best of our ability. 

All the best from all of us here at RTO Software.

If you have any further questions,
please feel free to contact our support staff on
1300 85 05 85 or support@rtosoftware.com.au
Remember – these changes go live on Thursday, 5th May 2022. 

Have a great day!

IMPORTANT: A new TEAMS update is scheduled.

Your TEAMS site will be updated on
Thursday, 19th of May, 2022

This is an important preview email
of what’s coming on your site soon

As you may know, we have been continually improving and adding new features to TEAMS. We strongly believe in making software that helps our clients gain better  efficiencies and improve their operations.

Note: You may need to alert other team members within your college as the changes may affect their role or department. 

Please spend a few minutes going through our What’s New and Newsletter emails. It will not only help you maximise the time and cost savings, it may be absolutely vital for your College’s Compliance with the latest regulations.
To ensure that you are kept well informed with all that is new within TEAMS,we are going to be releasing a detailed What’s New update via email every two weeks. 

We strongly recommend that you take your time and read this (and future update email/s)

You may need to discuss new upcoming features with the relevant decision makers or team members. Each of the changes outlined also have hyperlinks that you can click to take you to our help website for further detailed explanation. 

With all that in mind, please review some of the key points outlining the list of changes below – 

Major Process Changes

• Recalculation of Invoices in application process
  Recalculate a student’s invoices for Application/s that you are processing. Each student has a different case when it comes to charging fee and instalment plan. To keep that in mind, now you will be able to edit the invoice dates, invoice due dates, fee amount and even can change the no. of invoices.
• Subject Invoicing
  Create invoices on subject level. It’s for all those RTOs who wish to raise invoices at subject level instead of a program for the students.

• Bulk Invoice Generation
  Easy for you to now raise invoices for multiple students at once be it a late payment fee or any other admin fee. It’s going to save a lot of your time.

Reports

• Offer Letter
  Generate the offer letter at the student level. In TEAMS, you could generate the offer letter only at the applicant level, however, now you will be able to generate it after converting an application.

General /Small Improvements

• Sorting of subjects
  You will see all the subjects on the Training Plan and Results screen sequence number wise.

Please review the changes and related help site links above. If something doesn’t make sense of you would like further clarification after reviewing it, please feel free to contact our Support team. 

There are a number of new initiatives and changes in the pipeline for the next update (due 2nd June). We are currently working on finalising XERO integration and more… 

Remember, we are always open for feedback and a big thank you to so many of you who have been actively participating in helping us bring these new improvements to life.

Your input and engagement are key in helping us improve and we really appreciate it.

Any questions, please feel free to reach out to us and we look forward to serving you to the best of our ability. 

All the best from all of us here at RTO Software.

If you have any further questions, please feel free to contact our support staff on 1300 85 05 85 or support@rtosoftware.com.au Remember – these changes go live on Thursday, 19th May 2022.  Have a great day!

Please note, we have successfully completed  TEAMS client update

Wednesday, 21st July 2021

With the continued effort to make TEAMS more efficient and smart for you, we always try to make changes and add new things to TEAMS. In this update, we have introduced re-instate functionality on the enrolment dashboard for you to un-cancel a cancelled enrolment.

Also, we have added a delete icon to delete agent payments from the agent financial screen. Moreover, you can now select more than one campus while creating a timetable or adding a term break.
 We strongly recommend that you introduce a TEAMS update process where someone at your RTO regularly reads the Newsletters that we send.

Any critical changes for compliance or the system that may require you to do something in TEAMS or notify other users of TEAMS about

• What has been changed in the system
• What new features are being added to the system, that you and other staff may wish to use

By following this update process your business will always be up to date with what TEAMS can offer and take those new features to the relevant decision makers for review and consideration.

We will also warn you of new items (screens and processes) or changes that we have made for compliance reasons and when necessary we will mark them as urgent, where you are required to change or add something to your processes in TEAMS to meet the compliance requirements.

Major Process Changes

General Screen Changes

If you have any further questions or encounter an issue, please contact our support staff on
1300 85 05 85 or support@rtosoftware.com.au 

Have a great day!