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UPDATE – Thursday, 4 August 2022

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IMPORTANT: A new TEAMS update is scheduled.

Your TEAMS site will be updated on

Thursday, 4th of August, 2022

This is an important preview email
of what’s coming on your site soon

As you know, we have been continually improving and adding new features to TEAMS. We strongly believe in making software that helps our clients gain better efficiencies and improve their operations.

Note: You may need to alert other team members within your college as the changes may affect their role or department. 

Please spend a few minutes going through our What’s New and Newsletter emails. It will not only help you maximise the time and cost savings, it may be absolutely vital for your College’s Compliance with the latest regulations.

We strongly recommend that you take your time and read this (and future update email/s)

You may need to discuss new upcoming features with the relevant decision makersor team members. Each of the changes outlined also have hyperlinks that you can click for further detailed explanation. 

With all that in mind, please review some of the key points outlining the list of changes below –

Report Related Changes

  • Academic Docs
    Academic docs on new report engine, so that your certificates can be generated in less than a minute.

General / Small Improvements

  • User Authentication Check
    Authentication check has been added for the users when their email address and mobile number aren’t updated in TEAMS.

Please review the changes and if something doesn’t make sense of you would like further clarification after reviewing it, please feel free to contact our Support team. 

There are a number of new initiatives and changes in the pipeline for the next update (due 11th August).

Remember, we are always open for feedback and a big thank you to so many of you who have been actively participating in helping us bring these new improvements to life. Your input and engagement are key in helping us improve and we really appreciate it.

Any questions, please feel free to reach out to us and we look forward to serving you to the best of our ability. 

All the best from all of us here at RTO Software.

Follow us on Facebook and Instagram

If you have any further questions,
please feel free to contact our support staff on
1300 85 05 85 or support@rtosoftware.com.au
Remember – these changes go live on Thursday, 4th August 2022. 

Have a great day!

UPDATE – Thursday, 11 August 2022

by

IMPORTANT: A new TEAMS update is scheduled.

Your TEAMS site will be updated on

Thursday, 11th of August, 2022

This is an important preview email
of what’s coming on your site soon

As you know, we have been continually improving and adding new features to TEAMS. We strongly believe in making software that helps our clients gain better efficiencies and improve their operations.

Note: You may need to alert other team members within your college as the changes may affect their role or department. 

Please spend a few minutes going through our What’s New and Newsletter emails. It will not only help you maximise the time and cost savings, it may be absolutely vital for your College’s Compliance with the latest regulations.

We strongly recommend that you take your time and read this (and future update email/s)

You may need to discuss new upcoming features with the relevant decision makersor team members. Each of the changes outlined also have hyperlinks that you can click to take you to our help website for further detailed explanation.

With all that in mind, please review some of the key points outlining the list of changes below –

Major Process Changes

Report Related Changes

General / Small Improvements

Please review the changes and if something doesn’t make sense of you would like further clarification after reviewing it, please feel free to contact our Support team. 

There are a number of new initiatives and changes in the pipeline for the next update (due 25th August).

Remember, we are always open for feedback and a big thank you to so many of you who have been actively participating in helping us bring these new improvements to life. Your input and engagement are key in helping us improve and we really appreciate it.

Any questions, please feel free to reach out to us and we look forward to serving you to the best of our ability.

All the best from all of us here at RTO Software.

Follow us on Facebook and Instagram

If you have any further questions,
please feel free to contact our support staff on
1300 85 05 85 or support@rtosoftware.com.au
Remember – these changes go live on Thursday, 11th August 2022. 

Have a great day!

Change – Template name for Academic Docs

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Enrolment Dashboard > Result and Progress Tile > Print icon

Dashboard > System Admin > Report Template

Student Dashboard > Current and Upcoming Enrolments Burger Menu

We have changed the template name from Academic Docs to Certificates in the system.

Now, you will see the report name as Certificates on the Enrolment Dashboard > Student Result Progress tile, Report Template screen and Current and Upcoming Enrolments tile.

Result and Progress Tile

Report Template Screen

Current and Upcoming Enrolments Tile

UPDATE – Thursday, 28 July 2022

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IMPORTANT: A new TEAMS update is scheduled.

Your TEAMS site will be updated on

Thursday, 28th of July, 2022

This is an important preview email
of what’s coming on your site soon

As you know, we have been continually improving and adding new features to TEAMS. We strongly believe in making software that helps our clients gain better efficiencies and improve their operations.

Note: You may need to alert other team members within your college as the changes may affect their role or department. 

Please spend a few minutes going through our What’s New and Newsletter emails. It will not only help you maximise the time and cost savings, it may be absolutely vital for your College’s Compliance with the latest regulations.

We strongly recommend that you take your time and read this (and future update email/s)

You may need to discuss new upcoming features with the relevant decision makers or team members. Each of the changes outlined also has hyperlinks that you can click to take you to our help website for further detailed explanation. 

With all that in mind, please review some of the key points outlining the list of changes below –

Major Process Changes

Report Related Changes

General / Small Improvements

Please review the changes and if something doesn’t make sense of you would like further clarification after reviewing it, please feel free to contact our Support team. 

There are a number of new initiatives and changes in the pipeline for the next update (due 11th August).

Remember, we are always open for feedback and a big thank you to so many of you who have been actively participating in helping us bring these new improvements to life. Your input and engagement are key in helping us improve and we really appreciate it.

Any questions, please feel free to reach out to us and we look forward to serving you to the best of our ability.

All the best from all of us here at RTO Software.

Follow us on Facebook and Instagram

If you have any further questions,
please feel free to contact our support staff on
1300 85 05 85 or support@rtosoftware.com.au
Remember – these changes go live on Thursday, 28th July 2022. 

Have a great day!

UPDATE – Thursday, 14 July 2022

by

IMPORTANT: A new TEAMS update is scheduled.

Your TEAMS site will be updated on

Thursday, 14th of July, 2022

This is an important preview email
of what’s coming on your site soon

As you know, we have been continually improving and adding new features to TEAMS. We strongly believe in making software that helps our clients gain better efficiencies and improve their operations.

Note: You may need to alert other team members within your college as the changes may affect their role or department. 

Please spend a few minutes going through our What’s New and Newsletter emails. It will not only help you maximise the time and cost savings, it may be absolutely vital for your College’s Compliance with the latest regulations.

We strongly recommend that you take your time and read this (and future update email/s)

You may need to discuss new upcoming features with the relevant decision makers or team members. Each of the changes outlined also has hyperlinks that you can click to take you to our help website for further detailed explanation.

With all that in mind, please review some of the key points outlining the list of changes below –

Major Process Changes

Report Related Changes

General / Small Improvements

Please review the changes and if something doesn’t make sense or you would like further clarification after reviewing it, please feel free to contact our Support team.

There are a number of new initiatives and changes in the pipeline for the next update (due 28th July).

Remember, we are always open for feedback, and a big thank you to so many of you who have been actively participating in helping us bring these new improvements to life. Your input and engagement are key in helping us improve and we really appreciate it.

Any questions, please feel free to reach out to us and we look forward to serving you to the best of our ability.

All the best from all of us here at RTO Software.

Follow us on Facebook and Instagram

If you have any further questions,
please feel free to contact our support staff on
1300 85 05 85 or support@rtosoftware.com.au
Remember – these changes go live on Thursday, 14th July 2022. 

Have a great day!

Academic Template Entry

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Overview

When you select the +Academic Template button on the Academic Template Welcome screen, the system will redirect you to the Academic Template Entry screen. This is where you will initiate the process of creating a new academic template within the system.

Note – Any changes made on this screen will not be saved unless you proceed to the next step and completes all the necessary actions in the academic template.

Explanation of the fields below:

FieldsExplanations
Academic Template CodeDepending upon your requirements type the academic template code in the field
Academic Template NameDepending upon your requirements type the academic template name in the field
# of Semesters/TermsWrite the total number of semesters/terms. For example 2 or 4
Calendar starting week noWrite the calendar starting week number in this field
ActiveSelect this tick box to activate the academic template
CampusIf you have multiple campus and wanted to apply this template to all of your campuses then you can select them by selecting the tick boxes.
ProgramIf you wish to apply multiple programs to the template then you can select them from the dropdown

Once all the above fields are selected and updated then you need to select the next button to complete the further actions. To know more select the next arrow button below.

UPDATE – Thursday, 30 June 2022

by

IMPORTANT: A new TEAMS update is scheduled.

Your TEAMS site will be updated on

Thursday, 30th of June, 2022

This is an important preview email
of what’s coming on your site soon

As you know, we have been continually improving and adding new features to TEAMS. We strongly believe in making software that helps our clients gain better efficiencies and improve their operations.

Note: You may need to alert other team members within your college as the changes may affect their role or department. 

Please spend a few minutes going through our What’s New and Newsletter emails. It will not only help you maximise the time and cost savings, it may be absolutely vital for your College’s Compliance with the latest regulations.

To ensure that you are kept well informed with all that is new within TEAMS, we are going to be releasing a detailed What’s New update via email every two weeks. 

We strongly recommend that you take your time and read this (and future update email/s)

You may need to discuss new upcoming features with the relevant decision-makers or team members. Each of the changes outlined also have hyperlinks that you can click to take you to our help website for the further detailed explanation. 

With all that in mind, please review some of the key points outlining the list of changes below –

Major Process Changes

Reports Related Changes

General /Small Improvements

Please review the changes and if something doesn’t make sense or you would like further clarification after reviewing it, please feel free to contact our Support team. 

There are a number of new initiatives and changes in the pipeline for the next update (due 14th July). We are currently working on the SMS gateway app and more…..

Remember, we are always open for feedback, and a big thank you to so many of you who have been actively participating in helping us bring these new improvements to life.

Your input and engagement are key in helping us improve and we really appreciate it.

Any questions, please feel free to reach out to us and we look forward to serving you to the best of our ability. 

All the best from all of us here at RTO Software.

Follow us on Facebook and Instagram

If you have any further questions,
please feel free to contact our support staff on
1300 85 05 85 or support@rtosoftware.com.au
Remember – these changes go live on Thursday, 30th June 2022. 

Have a great day!

Change in the Character Limit for SMS

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SMS clients are an integral part of the GSM (Global System for Mobile Communications) network technology. SMS uses standardised communications protocols to allow fixed lines to exchange short text messages. SMS messages can be used to transport almost any kind of data (within the character limit). One of the defining characteristics of SMS messages is the maximum length of 160 characters.

In TEAMS also, we have a limit of just 160 characters for an SMS. A user cannot send out a message which has more than 160 characters. However, we now have changed this. The character limit for a single message still remains 160 characters, but now a user will be able to type in more characters than 160 while sending SMS/s.

One message can contain just 160 characters, so the more characters, you start to type in, the more SMS count will be used. For instance, if for your RTO, the free SMS count per month is 100, and now you are going to send out a message to 2 students that have 170 characters. Your 4 SMS count will be used to send out that message to 2 students. So you will be left with a 96 SMS count for that month.

You can also buy the SMS packages that we have if you have consumed all of the free SMS quota. Kindly contact support to know more about our SMS packages.

Note: This hasn’t been introduced for SMS template screen where you can create templates for the messages. This will be done in the next few updates.

Program – AVETMISS

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In AVETMISS reporting, Program AVETMISS settings refer to the specific data elements used to describe and report vocational education and training (VET) programs and qualifications. This screen will allow you to update the Avetmiss details for a program as well as Program AVETMISS State Settings.

IMPORTANT – It’s important to note that AVETMISS reporting requirements may be subject to updates and changes. Therefore, it is advisable to consult the official AVETMISS documentation and guidelines provided by the National Centre for Vocational Education Research (NCVER) or the relevant state or territory training authority for the most accurate and up-to-date information regarding AVETMISS settings for student programs in colleges in Australia.

Explanation of the fields below:

  • Recognition Status – From the dropdown menu, you can select the recognition status of the program.
  • Qualification Category – From the dropdown menu, you can select the qualification category of the program.
  • Qualification field of Education – It is a magic search field where you have to put the code of qualification field of education, and you can select the appropriate code from the suggestions.
  • Occupation Type – It is a magic search field where you have to put the code of occupation type, and you can select the appropriate code from the suggestions.
  • Nominal Hours – Here, you have to put the sum of all the nominal hours of the subjects linked with the program.

After that, you can select the +Add button to update the Program AVETMISS State Settings. Once you select the +Add button, the floating window will appear as shown below:

Explanation of the fields below:

  • State – You can select the state from the dropdown.
  • Nominal Hours – Here you have to write the nominal hours.
  • Program Unique Supervised Hours – Here you can add the total number of unique hours of supervised training and assessment activity for the Program.
  • Tuition Fee Contribution – Here you can add the total tuition fee contribution set by the government as per Band 1, Band 2, and Band 3.
  • Do Not Include in AVETMISS submission – Tick this box if you do not want to include this program in AVETMISS submission.

Then hit the save button to save these details.

Program – Subjects

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Program > Program Entry Burger Menu > Subjects

The program Subjects screen is where you can link subjects to the new program created in the system. If you already have a program and you are linking a subject to the existing program then the system will show you all the other subjects in the grid that are allocated to the Program. You can also edit the subject by selecting the edit icon under the actions column.

If you have created a brand new Program and you want to link the subjects to it, you need to select the +Add button on the right hand side of the screen. Once you have selected the Add button, you will be presented with the pop window where you need to do the following steps.

Explanations of the field below:

FieldsExplanations
Select the Subject CodeIt is a magic search field, where you have to write the initials of the subject code and then you can select the subject code from the suggestions below.
Subject NameIt is a read-only field, which will be auto-populated when you select the subject code
Seq NoHere you have to write the sequence number of the subject. for eg if x,y, and z are three subjects then you can write seq no as x as 1, y as 2, and z as 3.
Subject TypeSelect the radio buttons as core or elective.
CompulsorySelect the tick box to make the subject compulsory.
No of Days for StudyHere you can add the number of days required to study a particular subject.
No of Weeks for StudyHere you can add the number of weeks required to study a particular subject.
Delivery GroupHere you can select the delivery group from the dropdown.
Work PlacementSelect this tick box if the subject is work-based, not classroom-based.
Default AmountIf your RTO is using subject invoicing, then you can add the amount to study the subject in this field.