Change in the Character Limit for SMS

SMS clients are an integral part of the GSM (Global System for Mobile Communications) network technology. SMS uses standardised communications protocols to allow fixed lines to exchange short text messages. SMS messages can be used to transport almost any kind of data (within the character limit). One of the defining characteristics of SMS messages is the maximum length of 160 characters.

In TEAMS also, we have a limit of just 160 characters for an SMS. A user cannot send out a message which has more than 160 characters. However, we now have changed this. The character limit for a single message still remains 160 characters, but now a user will be able to type in more characters than 160 while sending SMS/s.

One message can contain just 160 characters, so the more characters, you start to type in, the more SMS count will be used. For instance, if for your RTO, the free SMS count per month is 100, and now you are going to send out a message to 2 students that have 170 characters. Your 4 SMS count will be used to send out that message to 2 students. So you will be left with a 96 SMS count for that month.

You can also buy the SMS packages that we have if you have consumed all of the free SMS quota. Kindly contact support to know more about our SMS packages.

Note: This hasn’t been introduced for SMS template screen where you can create templates for the messages. This will be done in the next few updates.