When the icons on the Enrolment Dashboard’s > Classes and Attendance tile are not visible, it is likely due to a holiday that has been linked to the enrolment. This holiday is scheduled to begin exactly on the enrolment’s start date. Consequently, the system does not display any study periods or icons on that tile. This issue is specific to students who start their enrolment on the same day as the holiday. Those who do not have a holiday scheduled for that day will not encounter this problem.
If you have any queries, please do not hesitate to contact us on 1300 85 05 85 or email us on support@rtosoftware.com.au