We have added new checkboxes in the Refund and Transfer screens for Refund and Cancel and Transfer and Cancel. Where you select the new tick box, the system will cancel the receipted amount against the relevant invoice. This means it could cancel the entire invoice OR the receipted amount for the fee linked in the invoice.
Refund and Cancel:
This check box has been added under the Refund screen and can be used while refunding the receipted amount. By selecting this tick box, the system will cancel that refunded amount from the total invoice amount. For example, if you have an invoice for $500 and the receipt amount is also $500. When you do a refund on the receipt amount for $500, if you select the tick box for Refund and Cancel, then the system will create the refund entry and also cancel the invoice as well. Whereas, the same invoice for $500 but there is a receipt for only $200 and you want to refund that receipted amount. The system will do the refund entry for $200 and cancel out $200 from the invoice so the invoice amount will then be only $300.
Transfer and Cancel:
This check box has been added under the Transfer screen and can be used while transferring the receipted amount. By selecting this tick box, the system will use the same logic as for Refund and Cancel, for the invoice that the receipted amount is being transferred from.
If you have any queries, please do not hesitate to contact us on 1300 85 05 85 or email us on support@rtosoftware.com.au