There could be a number of reasons why the system is not calculating an agent’s commission invoices for an enrolment. The following posts will help you identify the reason.
- How do I link an Agent to an enrolment?
- The agent is linked but the commission is still not calculating for an enrolment
- How do I link commission templates to an agent?
- Pay commission is not turned on at fees level
If you have any queries, please do not hesitate to contact us on 1300 85 05 85 or email us on support@rtosoftware.com.au