Important: User Login and Security related changes

We have been introducing tightened security measures for all client sites and their users, to ensure their sites are secure.

For example, you can no longer use generic logins for multiple users to log into TEAMS. Each user must have a unique email address and mobile number.

Each user will now be forced to change their password and it will need to meet a new standard of password format for the system to save it. The new format will be along the same lines that most other online apps and software use which is that it will need to meet the following rules:
 
1. Must be at least 10 characters in length
2. Must have a mix of letters, numbers and special characters
3. Must have at least one letter that is in upper case

Every user’s password that is changed and saved will then be stored. Every 90 days, when you try to log in, you will be asked to change your password again. This is a mandatory requirement, you cannot choose not to change your password.

NOTE: It is important to know that no user will be allowed to re-use an already used password. This is standard practice and we want to ensure that your site remains secure.

 

If you have any queries, please do not hesitate to contact us on 1300 85 05 85 or email us on support@rtosoftware.com.au