The Keystore file can be downloaded upon completion of machine credentials. The person with the My Gov ID access must do the Machine credentials. To initiate the machine credentials, please follow the steps outlined below:
Navigate to – https://info.authorisationmanager.gov.au/
- Click on Login with My GovID.
2. Once you log in to the RAM (Relationship Authorisation Manager), click on the “View or Manage authorisation, machine credentials and cloud software notification“.
3. Select your Institute entity from the grid.
4. Click on the “Manage Credentials” menu from the top of the screen.
5. Click on the “Machine Credentials download” link.
6. Click on the compatible device operating system to download the credentials.
7. Installing the Downloaded credential.
8. Once the credential is installed move back to the same browser and there will be a popup on your screen for the extension of ATOBE, click on Enable extension.
9. Once you enable the extension, please reload the screen and go to the “Manage credential” menu and there you will find that the Machine Credentials download link has been changed into a Create machine credential button.
10. Click on the Create Machine Credentials.
11. On the next step enter a password (which you have to share with TEAMS support), password instructions are given just before the password field.
Under the credential Name field enter the abbreviation of your college name for ex – PNP, ARB, ITI. (Contact TEAMS support if required)
12. Select the tick box (*I understand that by creating…..) and click on the “Download” button.
13. Upon clicking on the Download button the system will download the file on your system.
14. Open my computer and enter the below link in the link area to locate the downloaded file:
C:/Users/support/AppDate/Roaming/ATOMAS
There will be a file with the name “Keystore-New“, this is the file that you have to share with TEAMS support along with the password that you had set at step 12.
For more information please contact TEAMS support at support@rtosoftware.com.au or 1300 85 05 85.
If you have any queries, please do not hesitate to contact us on 1300 85 05 85 or email us on support@rtosoftware.com.au