Sometimes all the settings are correct but still, the agent commission invoices are not getting raised on the enrolment dashboard, then there is one more reason due to why the sysetm will not raise the agent invoices and that is the pay commission is not turned on at fee level.
To turn on the pay commission you need to follow the following steps:
- Go to the Finance menu > Fee
- The system will open the fee screen, from where you need to find out for which tuition fee you want to turn on the pay commission ( you can use the filters to search the fee).
- Select the edit icon from the action column and the system will take you to the “Fee Entry screen” from where you can make changes.
- On this screen, you just need to select the pay commission tick box and select the save button.
- When the screen comes back after saving the changes, you need to go back to the enrolment dashboard and relink the agent by using the edit icon from agent tab.
If you have any queries, please do not hesitate to contact us on 1300 85 05 85 or email us via support@rtosoftware.com.au
If you have any queries, please do not hesitate to contact us on 1300 85 05 85 or email us on support@rtosoftware.com.au