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What’s New – 4th April 2024

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Big Update Unveiled!

We are delighted to announce the release of a significant update of our TEAMS! We have introduced a brand new look that’s more intuitive and visually captivating which is bound to redefine your user experience.

Some key changes made in this update are:

  • The stunning visuals now adorn every aspect of TEAMS, every detail has been carefully crafted with pleasant colours and polished icons.
  • We’ve optimized lazy loading, ensuring swift performance across the entire system. Enjoy faster loading times and seamless navigation as you explore the updated features and functionalities.
  • We’ve redesigned the key dashboards within our system. This will introduce a fresh, modern look and enhanced usability that not only looks great but also makes straightforward system navigation with user-friendly than ever before. Below are the dashboard where the changes have been made:
    • Applicant Dashboard
    • Application Dashboard
    • Student dashboard
    • Enrolment Dashboard
    • Application process screens

Overall UI changes

Application Process screens where the user interface Has been changes

We are excited to announce the latest enhancements to our application process, featuring updates to several screens and a refreshed user interface (UI). With a focus on simplicity and clarity, our updated UI aims to make every step of the application process smoother and more enjoyable. We believe these enhancements will greatly enhance user satisfaction and efficiency within our platform

Applicant Dashboard

The applicant details have been streamlined onto the applicant dashboard, eliminating the need to navigate through multiple screens to access information such as the Next of Kin (NOK) or passport details. Additionally, the applications tile and financials tile have been integrated for enhanced efficiency; users can seamlessly switch between tabs to access relevant data. Furthermore, a new tooltip feature has been introduced on the communication log tile, providing users with a brief overview of the content before they open it, thus improving user experience.

Application dashboard

The application details have been seamlessly integrated into the application dashboard, removing the necessity to navigate through various screens to access vital information like the applicant’s address or passport details. Furthermore, a new tooltip functionality has been implemented on the communication log tile, offering users a concise preview of the content before opening it.

Student Dashboard

We’ve enhanced the user experience by consolidating student details under the “Details” tab, eliminating the need to navigate multiple screens to access information like local addresses and overseas details. Additionally, we’ve streamlined the visibility of USI (Unique Student Identifier) information within the compliance tab for easy access. Furthermore, the enrolment section now features separate tabs for current and historical enrolments, along with an application tab, providing users with a comprehensive view of student academic records in one place.

Furthermore, a new tooltip functionality has been implemented on the communication log tile, offering users a concise preview of the content before opening it.

Enrolment dashboard

We’ve enhanced the enrolment dashboard by incorporating a comprehensive student details section, including information such as student address, passport details, and USI. Additionally, we’ve consolidated various tiles like compliance, results and attendance into easily accessible tabs for improved navigation. Furthermore, to streamline the process, invoices for both students and agents are now readily visible on the enrolment dashboard under dedicated tabs, eliminating the need to click through more icon. This update offers users a more efficient and user-friendly experience when managing enrolment-related tasks and financial transactions.

Furthermore, a new tooltip functionality has been implemented on the communication log tile, offering users a concise preview of the content before opening it.

How to do Machine credentials

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The Keystore file can be downloaded upon completion of machine credentials. The person with the My Gov ID access must do the Machine credentials. To initiate the machine credentials, please follow the steps outlined below:

Navigate to – https://info.authorisationmanager.gov.au/

  1. Click on Login with My GovID.

2. Once you log in to the RAM (Relationship Authorisation Manager), click on the “View or Manage authorisation, machine credentials and cloud software notification“.


3. Select your Institute entity from the grid.

4. Click on the “Manage Credentials” menu from the top of the screen.


5. Click on the “Machine Credentials download” link.

6. Click on the compatible device operating system to download the credentials.

7. Installing the Downloaded credential.

8. Once the credential is installed move back to the same browser and there will be a popup on your screen for the extension of ATOBE, click on Enable extension.

9. Once you enable the extension, please reload the screen and go to the “Manage credential” menu and there you will find that the Machine Credentials download link has been changed into a Create machine credential button.

10. Click on the Create Machine Credentials.

11. On the next step enter a password (which you have to share with TEAMS support), password instructions are given just before the password field.

Under the credential Name field enter the abbreviation of your college name for ex – PNP, ARB, ITI. (Contact TEAMS support if required)

12. Select the tick box (*I understand that by creating…..) and click on the “Download” button.

13. Upon clicking on the Download button the system will download the file on your system.

14. Open my computer and enter the below link in the link area to locate the downloaded file:

C:/Users/support/AppDate/Roaming/ATOMAS

There will be a file with the name “Keystore-New“, this is the file that you have to share with TEAMS support along with the password that you had set at step 12.



For more information please contact TEAMS support at support@rtosoftware.com.au or 1300 85 05 85.