In TEAMS, we have five word reports as below:
- Offer Letter
- Academic Docs
- Payments
- Invoices
- Letters and Warnings
All the above-mentioned reports are used to customise a different set of reports/letters that you generate for students. When you generate any of the word reports in TEAMS, it directs you toward the report dashboard screen where you can see the progress of your reports if it’s generated or under processing. The existing report engine takes a bit more time to generate the reports. Hence why, we have introduced a new report engine. This reporting engine will give you the generated version of the reports in less than a minute.
What reports are on the new report engine?
1) Offer Letter
2) Invoices
We have just moved these reports for now. And in the future, we will move the remaining ones as well.
How to make the new report engine work for you?
Not all our clients using TEAMS are moved to the new report engine. Our new clients that we have onboarded to TEAMS recently are on a new report engine and we have customised their templates as well according to the new method. If you wish to be moved to the new engine as well, please contact support. They will guide you and help you move your TEAMS site to the new report engine from our developers. After your site is moved, we will help you to customise your templates in a new way. We will soon release a video on how to customise report templates in a new way.
If you have any queries, please do not hesitate to contact us on 1300 85 05 85 or email us on support@rtosoftware.com.au